AirPods Won’t Charge? Here’s a Troubleshooting Checklist You Can Try
If your AirPods won’t charge, here’s a checklist to help you troubleshoot the issue and find a solution. Your AirPods are engineered to provide a minimum of 4.5 hours of listening time when fully charged, and they can last up to 30 hours if you consistently recharge them using the charging case (although the exact duration may differ depending on the specific AirPods model you possess). However, occasionally there may be issues where your AirPods fail to charge correctly. Below are several explanations for this occurrence and the corresponding solutions to resolve the problem.
Is the charge level of your AirPod case sufficient?
When you place your AirPods in their case, the battery should automatically recharge the earbuds. However, this only works if the case itself has an adequate amount of stored power. Place your AirPods inside and close the lid to determine the case’s charge level. Then, bring the case near your iPhone and open the cover. After a brief moment, a status screen will appear, displaying the charge levels of the AirPods and the case.
If the case’s battery is empty or has less than approximately 10% battery life remaining, the AirPods will not receive a charge. In such a situation, you must connect the case to a power source to replenish its battery.
Is the charging case light on?
When attempting to charge your AirPods, the status light on the charging case should illuminate upon being plugged in or when placed on a wireless charging pad.
If the status light fails, it strongly suggests that the issue lies with the charging case itself or another component rather than the AirPods.
Attempt An Overnight Charging Session
In rare instances, when the AirPods have been completely drained, they may take longer than expected to recharge. There are situations where they might not initiate regular charging for several hours.
Connect your AirPods to the charging source and leave them in or on the wireless charging pad overnight. Upon waking up, reevaluate to see if they have achieved a full charge.
AirPods Won’t Charge? Ensure The Cleanliness Of Your AirPods
It is plausible that the charging contacts on your AirPods have accumulated dirt or debris, obstructing a reliable charging connection.
Thoroughly examine the charging connections and meticulously clean the AirPods and the charging case. Exercise caution while being meticulous, and afterward, make another attempt to charge them.
Here is how to clean it:
- Take a clean, lint-free cloth and carefully wipe down your AirPods and the case. For enhanced cleaning, you can lightly moisten the cloth with isopropyl alcohol.
- Dip cotton swabs into isopropyl alcohol and utilize them to clean the connectors located at the tail of the AirPods and the charging pins inside the case.
- Employ a soft toothbrush to brush off any persistent dirt or debris delicately.
- Conclude the cleaning process by wiping the surfaces with a lint-free cloth.
Perform A Factory Reset On Your AirPods
If you have exhausted all other options and your AirPods still refuse to charge, they may be experiencing a glitch that can be resolved through a factory reset. It is important to note that performing a factory reset will erase any saved settings, requiring you to repair your AirPods. Only proceed with this step if you have exhausted all other troubleshooting methods.
To begin, place your AirPods inside the case. Open the Settings app on your device and navigate to the Bluetooth section. Locate the entry corresponding to your AirPods and tap the “i” icon on the right. From there, select “Forget this Device” and confirm your decision.
Following this, you can open the AirPods case’s lid and set them up once again. If the setup process does not begin automatically, press and hold the button on the back of the case to initiate the setup process.
Get In Touch With Apple Customer Service If Your AirPods Still Won’t Charge
If none of the above troubleshooting steps prove successful in restoring the functionality of your AirPods, it is advisable to contact Apple’s customer service. This persistent issue may indicate a hardware problem with your AirPods or the charging case, potentially requiring service or a replacement.
Here is how to get in touch with them:
- Access the Apple Support website.
- Navigate to the AirPods section within the Devices category.
- Scroll down and select Power, Battery & Charging, then proceed by clicking Continue.
- Opt for either Chat or Call options to connect with an Apple Genius for assistance.
Alternatively, if you are near an Apple Store, you can visit or schedule an appointment with an Apple Genius.
Remember that when dealing with electronic devices, it is advisable to seek professional assistance. Attempting do-it-yourself solutions can sometimes lead to further complications, especially if you are not familiar with the internal workings of the device.
After implementing the earlier troubleshooting methods, your AirPods and the charging case should function again. You can now resume your music enjoyment with them!
Did any of the solutions resolve the issue for you? If not, we would appreciate hearing about your experience with Apple Support for repair or replacement. Please feel free to share your thoughts in the comments section!